Frequently Asked Questions

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Exactly where is the Card Office?

The Card Office has changed and now is part of Computing and Information Services. Stop by the Card Office in the Computer Center.

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How do I obtain my Vassar VCard?

If you are a new student, you will receive your VCard during orientation week. Otherwise, stop by the Card Office in the Computer Center or give us a call at #2273.

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I can't access my online account. What should I do?

Come see us or give us a call at extension #2273.

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What should I do if I lose my card?

You may deactivate your card at the Online Card Office. You may also stop by the CIS Help Desk or call us at #2273. If you lose your ID card after hours, please contact the Campus Response Center at #5221. The Sergeant on duty has the ability to issue a temporary card to use. Note: A fee of $25.00 is levied to replace lost or stolen ID cards.

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What types of accounts are associated with my VCard?

Dining Bucks, Additional Bucks, VCash and VPrint

“Dining Bucks” are the tax exempt dollars associated with your meal plan. You can only use Dining Bucks at the dining halls on campus and can only check the balance of Dining Bucks at the registers in the Dining Halls and not on the VCash website.

“Additional Dining Bucks” are also tax exempt dollars for use at the campus dining halls, but unlike Dining Bucks, you can add funds to this account and check your balance at the http://card.vassar.edu/vcash.html web site. You can also check your Additional Dining Buck balance at the registers.

“VCash” funds are taxable dollars that can be used all over campus, including the dining halls, the Kiosk, the Computer Store, the Bookstore, vending machines and at many off-campus merchants. You can add money to your VCash account and check the balance by logging on to your account here http://card.vassar.edu/vcash.html. You can also check your VCash balances at the Dining Hall registers.

“BookStore Charge” can be used to purchase items in the book store and computer store. You can check the balance at Student Accounts.

“VPrint” is a quota that is given to each student and can be used for printing and copying 8.5 x 11 black/white or color only. You cannot use your quota for any other specialized printing. Your quota is for your personal use and is not transferable. It may not be sold, used for commercial purposes or used to print other people’s work.

For issues with Dining Bucks or Additional Dining Bucks, contact Maureen King at making@vassar.edu. For all other accounts, contact the Card Office at card@vassar.edu.

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